I loved this three quarter coat but unfortunately it didn’t fit me but the great thing is that the seller has been so helpful because they are allowing me too keep the original one and providing me with another one in a different size at no extra cost to me l am hoping this will resolve the problem because it’s a beautiful coat and l can’t wait to see if it fits but regardless to if it fits or not it’s a coat that will bring a smile to someone else and they would be so happy to receive it because it looks just like the picture so for now l am just praying that the replacement will fit me this time around if not someone will receive it and be happy with a new coat during this winter weather it will bless some person because l am donating it to a shelter l am very happy with the way it’s being resolved this seller is great just as this product is a great coat.If you are an Amazon realist you will like this coat. The fur in the picture for this product is real fur but the actual fur is faux as explained in the description so it was never going to be that fluffy but it is a decent fullness. ( I’m an Amazon realist so I knew this) I really like this coat. It comes all the way down to my knees, I’m 5’7” and average build. I followed their size guide and ordered one size up because I don’t want a winter coat without space inside. The sleeves were good length which is always a concern with items from China. I would recommend this coat.The jacket was lighter in weight then I expected, I often wore a hoodie under it. I loved the length it came below my knees. The hood is removable that is attached by thin loops with buttons that did pop, I had to resewThis Jacket is super cute. Nice quality. Arrived earlier than expected. I bought it for an Alaskan Cruise. It kept me toasty warm. I sized up based on other reviews . It fit perfectly with room enough for a thick sweater underneath. The length comes to mid calf on me but I’m short. For reference I am 5’2, 145 lbs, 34I bust, normally wear a size 10. I’m very happy with this purchase and I highly recommend.UPDATE: someone asked what the patch says so I added a pic. Hope this helps!Not crazy about the pockets or the plastic zipper, but i wrapped a ribbon around the zipper pull and it makes it less noisy hitting the other part.I like the coat need a bigger sizeRuns a little bit smaller than your sizeJust the length of the arm were a bit too short , but over all loved it.